Frequently Asked Questions

The most frequently asked questions from our clients and all the information you need to get a professional translation or interpreting service. Timing, how to set up the request and much more useful for users browsing our website. If you would like to know our rates, you can contact us.

1. WHAT IS 101 PROSERVICES?

101ProServices is a professional translation agency offering professional services for all types of translations. We translate into 25 languages and 10 subject areas using native translators.

2. WHAT SERVICES DO YOU PROVIDE?

We are qualified in the following areas of specialisation for professional translations:

  1. Commercial
  2. Editorial
  3. Financial/Economic
  4. Legal
  5. Medical
  6. Web sites
  7. Technical
  8. Urgent
  9. Sworn/Certified/Legalised

We also proofread texts that have already been translated by other vendors. In addition, we can offer interpreting services for consecutive, simultaneous, whispered (chuchotage) and negotiation interpreting.

We are particularly specialised in services for foreigners who have dealings with Italy, so we take care of documentation for:

  • Citizenship practices
  • Powers of attorney
  • Embassy legalisation
  • Declarations of value
  • Recognition of academic degrees
  • Legal equivalences
  • Comparability
  • Qualifications
3. WHAT CAN YOU TRANSLATE?

We can translate any file in the following formats: .doc, .pdf, .docx, .odf, .zip, .rar. You can upload your documents via the instant quote request form or request a pick-up service, where one of our couriers will come directly to your home. If you have special requirements, you can contact us and tell us about your project, we will be happy to find the most suitable solution for you.

4. HOW IS A TRANSLATION QUOTED?

Generally, a translation is charged by the number of characters. An A4 page of 25 lines contains approximately 1,500 characters including spaces. A free quote will be provided depending on the subject matter of the document and the type of terminology used.

5. DO YOU NEED THE ORIGINAL DOCUMENT FOR THE TRANSLATION?

The original document is only required for criminal records. In most cases, a certified copy of the original is made, and the translation is attached. The document can be sent by email, fax or WhatsApp; for important documents, it can be sent by post or courier.

6. HOW CAN I GET A FREE QUOTE?

To find out the price of a translation, you can send us your document for translation using our form. You will receive a free, no-obligation quote for the service you require. You can also email the files to info@101proservices.com and a member of our team will contact you shortly with all the information you need. Alternatively, we are available to travel to your premises to provide a quote.

7. HOW CAN WE CONTACT YOU?

We are open every day from Monday to Friday from 9am to 6pm and you can contact us on the following numbers for any information:

8. WHERE ARE YOU LOCATED?

101ProServices also has offices in Rome, Marino and Romania.

  • The head office in Rome is located in Via Noto, 15/17. You can reach us by Metro A, Ponte Lungo stop.
  • The office in Marino is located in Via Aldo Moro, 70 and receives by appointment only.
  • The office in Romania is located in str. George Breazul, nr. 2, bl. H22, sc. 1, Ap. 9, Mun. Craiova, Jud. Dolj, 200040
9. HOW DO I PAY

You will receive an electronic invoice with details and instructions. Accepted methods of payment are Bank Transfer, Credit Cards, PayPal and Cash. If you require assistance with your payment, please contact us.

10. WHAT IS THE DELIVERY TIME?

I Delivery times can vary, usually for a translation of about 20 pages, the delivery time is 3 working days. In urgent cases, we guarantee delivery within 24 hours

11. HOW LONG IS A QUOTE VALID?

The quote sent by 101 ProServices does not expire. It is subject to change if consular fees are updated or if more than 12 months have passed since it was first issued.

12. WHAT ARE YOUR REFERENCES?

The 101ProServices translation agency boasts important partnerships with international companies. We have built up a portfolio of clients who have placed their trust in us: Genius Handling srl, AUSTRIA BIO GARANTIE GmbH / Bio Garantie GmbH, Wale Filming Everyware, Interlinea srl, AM Service, Accolla Infortunistica S.r.l., DENVER s.p.a., Marmo Meccanica SPA, etc.